Purposes for the Collection, Use and Disclosure of Your Personal Data:

Generally, Bittersweet Design Boutique collects, uses and discloses your Personal Data for the following purposes:

(a) responding to your queries and requests;

(b) managing the administrative and business operations of Bittersweet Design Boutique and complying with internal policies and procedures;

(c) facilitating business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving any of the Companies;

(d) matching any Personal Data held which relates to you for any of the purposes listed herein;

(e) resolving complaints and handling requests and enquiries;

(f)  preventing, detecting and investigating crime and analyzing and managing commercial risks;

(g) providing media announcements and responses;

(h) monitoring or recording phone calls and customer-facing interactions for quality assurance, employee training and performance evaluation and identity verification purposes;

(i) organising promotional events;

(j) legal purposes (including but not limited to obtaining legal advice and dispute resolution);

(k) conducting investigations relating to disputes, billing or fraud;

(l) meeting or complying with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on Bittersweet Design Boutique (including but not limited to responding to regulatory complaints, disclosing to regulatory bodies and conducting audit checks, due diligence and investigations); and

(m) purposes which are reasonably related to the aforesaid.



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Disclosure of Personal Data

4.1  Bittersweet Design Boutique will take reasonable steps to protect your Personal Data against unauthorized disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed, for the purposes listed above (where applicable), to the following: (b) companies providing services relating to insurance and consultancy to Bittersweet Design Boutique;

(c) agents, contractors or third party service providers who provide operational services to Bittersweet Design Boutique, such as courier services, telecommunications, information technology, payment, printing, billing, payroll, processing, retargeting, technical services, training, market research, call centre, security or other services to Bittersweet Design Boutique;

(d) vendors or third party service providers in connection with marketing promotions and services offered by Bittersweet Design Boutique or its preferred partners;

(e) commercial shops and retailers in relation to providing rewards and benefits;

(f) other telecommunications, content or other service providers to facilitate their provision of content or services, or for interconnection, inter-operability, system operation and maintenance and billing between service providers;

(g) any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving any of the Companies;

(h) collection and repossession agencies in relation to the enforcement of repayment obligations for debts;

(i) external banks, credit card companies and their respective service providers;

(j) our professional advisers such as auditors and lawyers;

(k) relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and

(l) any other party to whom you authorize us to disclose your Personal Data to.